Our mutual client, the Sitkins Group, has been having trouble setting up the Zoominfo API connection.
Everything appears to be working on the Zoominfo side, but they try to run an Enrich job and the job just spins and doesn’t do anything.
We’ve done what we can to troubleshoot and are now reaching out to Freshworks for further support, as we have no visibility into the Zoominfo app that Freshworks built and are not sure what’s causing the job to spin without ever completing.
+5Hi
Thank you for reaching out to us.
Are you referring to this integration that we have in Freshsales Marketplace with ZoomInfo: https://www.freshworks.com/apps/zoominfo_salesos/? If yes, then you can reach out to support@konnectify.co as they are our partners who have built this Integration and can definitely help in troubleshooting the issue.
The following would be required to troubleshoot:
Kindly write to them with the above details and they will get to helping you right away.
If this is not the app that you are referring to, kindly reply back with more details so that I can help you.
Awaiting your reply.
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