Hello,
I am trying to make a ticket via Postman. As I define priority as value 4 which is Urgent in Postman. But as I create a ticket my ticket get priority as low which should happen, No workflow are working.
Also I have tried in new Instance and Same Problem. I am attaching some Image for reference
![](https://uploads-us-west-2.insided.com/freshworks-en/attachment/0a8515d9-32b3-419d-bd4a-98cac06813fc.png)
![](https://uploads-us-west-2.insided.com/freshworks-en/attachment/7d6516de-4287-41b7-b22c-804c38b74ad9.png)
Best answer by sanofar.allahpichai
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