Skip to main content
Question

Analytics report data available via API

  • Jan 16, 2023 11:10 AM UTC
  • 1 reply
  • 803 views
Apprentice
Forum|alt.badge.img

I would like to have the analytics report data available via API to automate internal digestion into our ELK stack. 

Currently it is only available via email / CSV format. 
 

    1 reply

    Community Debut
    Forum|alt.badge.img+8
    • barun.poddar
    • Community Debut
    • Jan 16, 2023 10:32 PM UTC

    Hi @Juliank 

    Greetings from Freshdesk community!

     

    Currently, we can only export the reports via csv or pdf formats and cannot make API calls to this endpoint. However, I completely hear you! Should you feel that this could be a useful feature, please record your thoughts on this space https://community.freshworks.com/ideas
     
    Our product team considers your request based on the number of upvotes and the priority for this feature. Your post could be valuable in tracking this!

     

    Cheers,
    Barun

    Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
    Terms of UseAccessibility statement