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Delayed report updates

  • Mar 28, 2024 11:08 PM UTC
  • 1 reply
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Apprentice

How do I get analytics reports to refresh faster than the standard 45+ minute intervals? 

Best answer by eeha0120

Hi.

You can’t do it at your end.

That’s something from backend.

At the beginning, the refresh time were 2 hours. We’re now in 30-45 minutes wait. Freshworks is working in narrowing that time frame, but there is no ETA on a next release with an Update Time Interval decrease.

 

We’re all waiting for this.

 

Hope this clarifies.

 

Regards,

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eeha0120
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  • Mar 29, 2024 3:53 AM UTC

Hi.

You can’t do it at your end.

That’s something from backend.

At the beginning, the refresh time were 2 hours. We’re now in 30-45 minutes wait. Freshworks is working in narrowing that time frame, but there is no ETA on a next release with an Update Time Interval decrease.

 

We’re all waiting for this.

 

Hope this clarifies.

 

Regards,

Elvis Henriquez
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