Is it possible to setup an email notification when KB Articles are going to expire in X number of days. I know that the author will get an email. However, if the author has left the company we would like to know that their article is going to expire. So if we could send a notification to an email address so that the author AND this email address would get an email when a KB article is going to expire that would be helpful.
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.