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Email reporting

  • Sep 21, 2021 6:38 AM UTC
  • 3 replies
  • 71 views
ajay96
Apprentice

Is email-reporting only on weekly basis or it can be changed to hourly/monthly ? Please throw some light on it.

Best answer by hemanth.ramya

Thanks for the clarification, @ajay96.

We have raised a ticket on behalf of you and looped in the right team who would be the best to help you further on your query. You would be receiving an email from them shortly.

Feel free to drop a note here for any assistance! :)

 

Cheers,

Freshworks Community Team

 

 

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    3 replies

    hemanth.ramya
    Contributor
    Forum|alt.badge.img+9

    Hello @ajay96,

     

    The Analytics/Reports functionality in Freshdesk supports reporting on daily/weekly or monthly basis. Article to get detailed insights on the scheduling reports. If this is not what you are referring to, it would be great if you can elaborate more on email reporting to help you accordingly.

     

    Cheers,

    Freshworks Community Team

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
      ajay96
      Apprentice
      • ajay96
      • Author
      • Apprentice
      • Sep 22, 2021 3:55 PM UTC

      Hi i mean in freshping, do we have the option for setting reporting as hourly/weekly/Monthly ? because i only see it as Weekly and not Hourly/Montly reporting/ 

      hemanth.ramya
      Contributor
      Forum|alt.badge.img+9
      • hemanth.ramya
      • Contributor
      • Answer
      • Sep 23, 2021 12:17 PM UTC

      Thanks for the clarification, @ajay96.

      We have raised a ticket on behalf of you and looped in the right team who would be the best to help you further on your query. You would be receiving an email from them shortly.

      Feel free to drop a note here for any assistance! :)

       

      Cheers,

      Freshworks Community Team

       

       

      Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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