Answer
Facing Issue when creating ticket from customer portal
Best answer by Yusuf Ahmed
Hi
Greetings from Freshworks community. Could you please share your Freshdesk URL where this is happing also Please let me know during what event this error appears so that we can assist you further.
Please email us at Support@Freshdesk.com and we can get back to you.
Regards,
Yusuf Ahmed
+12- Top Contributor ⭐
Hi.
I’d suggest to submit a support case for this. Usually is something from backend.
It could also be a security restriction according your portal setup, but commonly is at backend. Support would help in either case.
Regards,
+8- Community Manager
- Answer
Hi
Greetings from Freshworks community. Could you please share your Freshdesk URL where this is happing also Please let me know during what event this error appears so that we can assist you further.
Please email us at Support@Freshdesk.com and we can get back to you.
Regards,
Yusuf Ahmed
Try again you will get a response soon.
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