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Question

Freshdesk doesn't load

  • May 14, 2025 6:44 AM UTC
  • 1 reply
  • 45 views

Haru
Apprentice

We have a team in Philippines and some of them have been experiencing Freshdesk stops loading for quite some time. 2 agents who experience this issue often are located in Davao Region, Mindanao. 

Our head office is located in Australia and our call centre is in overseas, but the rest of us barely never have this issue. 

Is there a known issue in the country or region? This has been disturbing our operation and I need a solution asap. 

Thank you! 

1 reply

Amrit Mishra
Contributor
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​@Haru If this is an issue with Freshdesk product, please post it here (click the Create Topic button to log the issue). This sub-forum is specific to analytics and reporting only.

Also, suggest to log a support ticket for immediate assistance.