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How do you find your tickets in a situation like this?

  • March 17, 2022
  • 1 reply
  • 24 views

Altus
Skilled Expert
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Hi there

In our company we do software releases.

We create many tickets and Tag them with the name of the update so we know what has been included in that release.  In this case the tag we created for this release is called 22.1 Major Release

 

In this example...

  • What I want to do, is use the filters to display all the tickets that were included in our 22.1 Major Release
  • After applying that filter I get 7 pages of tickets, which is great.
  • But now I want to be able to search within those results to find the ticket.
  • But this is not possible.  Surely it should be? 

Does anyone else think this should be possible or would find it good to have this searching ability available?

 

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1 reply

zachary.king
Skilled Expert
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  • Skilled Expert
  • 951 replies
  • March 18, 2022

@Altus Could you use additional filters to further shrink the results, now that you are have isolated the list to tickets tagged with your release?


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