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Interpret report with multiple widgets

  • Feb 27, 2024 1:44 PM UTC
  • 3 replies
  • 45 views

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We have created a report with 9 widgets and scheduled it to send the first of the month. I received a 1 page report with some tickets listed but cannot determine which widget the tickets are associated with. How can I get the output to give me a title or section for each widget so I can interpret the report?

I do not want to receive 9 separate reports for each widget.

 

Thank you,

Sue

Best answer by Yusuf Ahmed

Hi  ​@Sue C. 

 

Greetings from Freshworks community. We request you to email us the details at Support@Freshdesk.com to troubleshoot further.

 

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3 replies

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  • Author
  • Contributor
  • Feb 29, 2024 9:11 PM UTC

We have titles on our widgets but these are not shown when the report is emailed. Do you have a reference to more specific instructions?


Kamakshi
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  • Former Community Manager
  • Mar 4, 2024 6:18 AM UTC

Hey @Sue C. 

The earlier response was flagged as spam and has been removed. I'll involve our product expert to assist you here.

@hemanth.ramya Can you help here?


Yusuf Ahmed
Community Debut
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  • Community Debut
  • Answer
  • Sep 19, 2025 8:20 PM UTC

Hi  ​@Sue C. 

 

Greetings from Freshworks community. We request you to email us the details at Support@Freshdesk.com to troubleshoot further.