Hi,
I’m working on custom metrics and looking for a way to get around the maximum 5 attributes in a formula. Wondering if anyone else has come across this issue, and if/how they were able to workaround it.
I am trying to create a formula for the percentage of ticket surveys:
% = (total rating/max possible survey score)*100
However, the equation I created for total rating has 5 attributes based on the 5-star scoring (⭐*#surveys + ⭐⭐*#surveys + ⭐⭐⭐*#surveys + ⭐⭐⭐⭐*#surveys + ⭐⭐⭐⭐⭐*#surveys)
Thanks,
