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Question

Missing translations in Reports

  • Aug 7, 2023 7:42 AM UTC
  • 1 reply
  • 110 views

Hello there,

since a couple of months we are missing some translation of fields in the detailed helpdesk report.

Instead of the real field description we get e.g. [missing “en.helpdesk…..” translation] or [missing “en.helpdesk_reports…..” translation].

All of the report description are affected of this.

Does anybody have an idea what is the cause and how to fix it?

Thank you

br

Martin

1 reply

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  • Skilled Expert
  • Aug 16, 2023 1:54 PM UTC

Hi 

Seems like a backend issue, try opening a ticket with support.