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Question

Reply Editor Randomly Removes Paragraph Spacing After Sending

  • Oct 12, 2026 3:27 PM UTC
  • 0 replies
  • 1 view

j_husk
Apprentice

Something has changed recently, and it is maddening. Copying and pasting in Freshservice has always been weird, but now it is happening even when typing a reply to a user directly.

Everything looks fine until you hit Send, and then it randomly removes the spacing between paragraphs, putting everything right on top of each other.