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SLA for average solution time HELP

  • May 22, 2024 6:26 AM UTC
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Apprentice
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Hi, 

 

Can anyone help me on creating a report on the following: SLA for average solution time in minutes. The Report should have the following view, 

X axe should be monthly view and then Y axe should be total cases, just like the picture below. 

 

Best answer by RobCross

Hi @Debbie Larsen 

I have a widget that does that, this is how I have it setup.
 

 

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  • RobCrossTop Contributor ⭐
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  • May 22, 2024 8:22 AM UTC

Hi @Debbie Larsen 

I have a widget that does that, this is how I have it setup.
 

 

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