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Trigger REST API on new contact creation

  • February 18, 2024
  • 1 reply
  • 54 views
A
Apprentice

I would like to call a few REST API cals when agent send activation email to allow enroll user to MFA authentication

Best answer by mahendarsingh

Hi ​@amitla 

Firstly apologize for the delay. I understand that are offering a valuable feedback on triggering MFA based on activation email using REST API. 

Please feel free to post the suggestions on https://community.freshworks.com/ideas

This feedback could drive future improvements in the JIRA integration. 

Thank you !!

1 reply

mahendarsingh
Community Manager
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  • mahendarsinghCommunity Manager
  • Community Manager
  • Answer
  • August 9, 2025

Hi ​@amitla 

Firstly apologize for the delay. I understand that are offering a valuable feedback on triggering MFA based on activation email using REST API. 

Please feel free to post the suggestions on https://community.freshworks.com/ideas

This feedback could drive future improvements in the JIRA integration. 

Thank you !!

Mahendar, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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