Hi Guys,
Can anyone tell me how to use the integration of Customer Service Suite (CSS) with Slack?
I have done the integration, but I can’t find the widget of the Slack that has connected on the Conversation Menu.
I have attached some capture for the detail.
Please could you guys help?
Hi
We have integrated Slack with Freshworks Customer Service Suite’s Team Inbox, facilitating seamless collaboration for Customer Support Agents across cross-functional teams in Slack.
Demo Video -
Solution Article - Link
Product Update posted in Community
Feel free to reach out if you need further assistance.
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