Setting's Reporting

  • 23 March 2022
  • 1 reply

I review Freshworks CRM.


I have a question.

In the personal settings of the email→ Other settings,

There is a “reporting to”.
What does this mean?

Does this mean that reporting recipients can see my all email? 


Best answer by Gururag Kalanidhi 30 March 2022, 12:21

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1 reply

Userlevel 2
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Hi there,

“Reporting to” refers to the manager of the user. 

All users in Freshsales can be assigned to teams that have managers to whom the users will report to. 

To answer your question, no, the reporting recipients cannot see your emails.