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Question

Freshchat auto message

  • 30 November 2021
  • 0 replies
  • 200 views

Hi - if a customer sends a chat in between 5pm and 7pm, I want an automatic message to be sent saying it will take longer to reply as this is our busiest time. I want the chat to remain open as somebody will respond to it but I cannot see how to do this - any suggestions please?

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