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Question

email bot and Freddy AI


dadoonan
Apprentice
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Both email bot and Freddy AI are missing from my admin page.

What is the solution to get them to display?

 

David

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3 replies

Yusuf Ahmed
Community Manager
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  • Community Manager
  • 124 replies
  • May 14, 2024

Hi @dadoonan,


Greetings from Freshworks community, The Email Bot would be available inside Freddy. Please navigate to Admin > Freddy to access our AI options. Freddy is available from Pro Plan onwards. Feel free to request a Demo using https://www.freshworks.com/demo/

 

 

Regards,

Yusuf Ahmed


dadoonan
Apprentice
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  • Author
  • Apprentice
  • 1 reply
  • May 15, 2024

Freddy doesn’t exist under Admin


Yusuf Ahmed
Community Manager
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  • Community Manager
  • 124 replies
  • May 15, 2024

Hi @dadoonan,

 

Could you please confirm whether your plan is the Pro plan as Freddy is available only from Pro plan onwards. Kindly DM your details so that we can reach out to you regarding this.

 

Regards,

Yusuf Ahmed


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