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Hello Folks!

I’m super thrilled to introduce @saurabh.deshpande, Senior Manager at Freshworks, leading AI Implementations!

Saurabh has a wealth of experience in implementing AI-driven solutions and has been at the forefront of initiatives like the AI Jumpstart program at Freshworks.

Here’s a little more about Saurabh in his own words: he’s definitely an adventurous person but also enjoys spending time nurturing his home garden! We’re loving this mix of energy and calm, @saurabh.deshpande!

I’m Saurabh Deshpande, Senior Manager at Freshworks, leading AI implementations within our Technical Shared Services team. With years of experience in building and deploying AI-powered chatbots, I help businesses leverage automation to enhance customer support and agent productivity.Before Freshworks, I was the Director of Professional Services at Jio Haptik, where I led over 100 chatbot implementations across industries. Having worked extensively in this space, I’ve seen firsthand what makes a chatbot successful—and where companies often go wrong.When I’m not working on AI-driven solutions, I enjoy cooking and spending time in my home garden.

 

Catch ​@saurabh.deshpande  on Monday, Feb 10 at 9:30 p.m. IST, as he busts some of the top myths around chatbots! This is going to be an incredibly interesting session that could be an eye-opener for all of you. If you haven’t registered yet, make sure to do it here:


And that's not all! Saurabh has been working on an AI Maturity Model for organizations looking to go AI-powered. His exclusive blog will be dropping soon in the AI group—be sure to read it and ask questions!

 

Cheers

Kamakshi 💜

 

Hello Folks!

The session will start in 1 hour.

If you're unable to join at the scheduled time, please use this link to directly register and join: https://freshworks.zoom.us/webinar/register/WN_AXEZhjjiSB-rYGNuPYbQuQ

If you face any issues, feel free to ping me here on this thread.

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