Hey there!

Welcome to this week's edition of Freddy Fridays, where we shine the spotlight on one of our recent GenAI innovations - Reply suggester

🤔Did You Know? 

Freshservice customers are enjoying an impressive 39% reduction in average resolution time. The secret? Reply suggestions powered by Freddy Copilot!

🤔What is Freddy Copilot? 

Freddy Copilot is your ultimate assistant, helping agents draft responses instantly. It intelligently pulls content from help articles and existing tickets to generate ready-to-go responses with just a click.

🤔How does it work?

1. Open Your Reply Box: Navigate to where you draft your response.

2. Click 'Generate Response: Let Freddy work its magic.

3. Voilà!: A perfectly crafted response is at your fingertips.

Learn more

Customers like Porsche use Freddy Copilot to supercharge their agents' productivity and enhance customer satisfaction.

🚀Time for you to join the AI Revolution! 

Don't miss out on the efficiency boost. Sign up for a demo today and see Freddy Copilot in action!

Cheers
Anupama Phal