Hey there!
In this week’s edition of Freddy Fridays, we spotlight our latest innovations that elevate your service operations game.
🤔 What’s New with Freddy Copilot?
- Improved Reply Suggestions & Help Article Generation: Our AI now crafts response suggestions and help articles using the existing ticket context.
- Enhanced Ticket Field Suggestions: Compare suggestions with current field values for more accurate ticket assignment.
- Multilingual Similar Ticket Suggestions: Detect and correlate similar service requests and incidents with higher precision across different languages.
🔮 What’s coming up?
Translator: Translate incoming tickets to better support your global workforce. Stay tuned!
📅 Curious to know more? Join us on June 27th!
Want a live walkthrough of these features? We’re hosting a session packed with live demos, exciting updates, and best practices so you can get started immediately.
🚀 Don’t Miss Out!
Save your seat and register now to see how Freddy Copilot can boost your service teams’ productivity.
Cheers
Anupama Phal