We are trying to be more consistent with making sure our team members are booking time to the tickets they work on.
I would like to build an Analytics report (or a Freshdesk view - that would be fine too) that shows all resolved tickets that do not have any timesheet entries against them.
I’ve had a good look through all of the example reports and tried to build one myself, but haven’t had any joy.
Is anyone able to point me in the right direction for this? Has anyone done a report or view similar to this?
