Freshdesk Customer Success Release Notes - November 2022
Bug fixes These were the bugs detected, and they’ve now been fixed. There were issues with the health score in Freshsales, Freshworks CRM apps, and Goals 360 fields. There were issues in the churn forecast dashboard data. Mandatory field error state showed modal instead of highlights in Alert Automation. The All Accounts dropdown was displayed instead of the All Surveys dropdown on the Account details page. The Owner was not displayed in Touchpoint, which is created using google Events without participants. Created auto-deploy goal template was not displayed on the goal list page due to the target value. An internal Server error was thrown when the task status was changed from In progress to Completed. All recurring events in the Outlook calendar were deleted when customers deleted the Touchpoint created using recurring events. The "User role" picklist value was not working in the user segment/list view. An error was thrown when customers tried to paginate the custom fields section in the Account details page overview section. Customers were taken to All accounts with deleted lists Id in URL when trying to generate churn report. The measurement target value was displayed as null and empty for auto-deployed goals. Cheers!