Hello hello,
We’re thrilled to announce that the much-anticipated gen AI-powered AI agent is now available in Beta! With this launch, Freddy AI Agent will provide always-on, trustworthy, and conversational assistance to your customers.
Connect your knowledge sources—documents, PDFs, and public URLs—and let the AI agent provide always-on, conversational assistance to customers, resolving issues quickly and efficiently, wherever they are.
Here’s what you should know
- Autonomous and always-on- The AI Agent is fully autonomous and requires zero human intervention - and is able to provide round-the-clock support, across multiple channels.
- Rapid time to value - Organizations can quickly deploy Freddy AI Agent without needing to code, instead by linking knowledge sources like support documents and public URLs with minimal effort.
- Hyper-personalized service: AI Agent personalizes the conversations with the language and the channels your customers prefer - and provides thoughtful, human-like responses with memory and advanced reasoning over multi-turn conversations.
- Trusted and secure The AI agent offers citations, and more reliable, accurate responses.
Read our launch announcement for more details.
Look out for exciting updates in the coming weeks and join the Freshworks AI Summit to learn more!