In Freshdesk Analytics i want in the chart configuration sort by ticketID.
What are buckets and how do i use them?
Thank you for your anwser.
Analytics: sort or group by #ticket id
Userlevel 3
+5
- Community Manager
- 51 replies
-
22 July 2024
Hi
Greetings from Freshworks Community!
The "Bucket By" option is available for the Ticket ID parameter, grouping tickets within specified ranges. For example, if the bucket is from 1 to 10, it will group Ticket IDs 1 to 10.
Hope this helpss.
Cheers,
Sneha
Reply
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.