Hi Guys, I'm new to Freshdesk, so forgive me if I ask simple questions :)
So within an Analytics report I cannot add new pages, the Add Page (+) button is disabled. Does anyone know where the options are to enable this?
This report was from a colleague who left. I have already made myself the owner of this analysis report. Please help!
+11
Hi.
Just double checking: Are you in Edit Mode?
If you are in View Mode, you cannot add pages (or anything).
View mode: + is not available:
Edit mode: + is available and clickable:
Something else that may be happening is that Analytics have a limit of only 10 pages, so, if your report has already 10 pages, you won’t be able to add new pages.
In Edit mode: (with 10 pages) + is available but grayed out:
Hope this helps.
Regards,
+11
Hi.
That’s what I told in my previous response.
Would you mind marking it as Solved so others like you be aware of this?
Thank you very much in advance.
Regards,
Reaction from Freshdesk supoort team
I understand that you are looking to add more than ten pages to your Analytics report. Currently, ten pages is the upper limit for the number of pages/tabs on an analytics report, and this is standard across all plans.
This has already been raised as a feature request with Engineering. While we don't have an ETA on this feature release, we can keep you posted on this ticket on updates on this front.
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