Hi Freshdesk Community,

I’m looking for some help creating a report that provides insights into the aggregated ticket volume over the last time period. Specifically, I want to create a line chart that shows:

• The data aggregated number of created tickets for the past 30 days, rolling backward from that given date in the time period selected.

It would mean I can select as an example Tickets created last 30 days, and then select By week and Last Quarter, and I would get a line chart where the data point is the start of every week over the last Quarter, and the aggregated number of created tickets over the last 30 days from everyone of these dates.

Does anyone know how I can achieve this?

Any tips or guidance on how to set up this type of visual in Freshdesk’s analytics or reports would be greatly appreciated!

Thanks in advance for your help!