Hi
I am getting You are not authorized to perform this action. while I am trying to get “api/v2/groups” api. It seems I need permission. How can I set admin permission to the key.
Thanks,
Masum
Solved
Freshdesk api key admin Access
Best answer by Riaz
The keys are tied to the user accounts, and the respective roles you’ve provided to these users. To have full access while performing actions, ensure you’re taking the API key of the Administrator (of a Full-Time seat) of the account. To get one’s API key, the user needs to Login > Click on profile picture > View API key towards your right.
Let me know if you have further questions on this.
The keys are tied to the user accounts, and the respective roles you’ve provided to these users. To have full access while performing actions, ensure you’re taking the API key of the Administrator (of a Full-Time seat) of the account. To get one’s API key, the user needs to Login > Click on profile picture > View API key towards your right.
Let me know if you have further questions on this.
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