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Hi,

 

How to integrate other ticketing tools in freshdesk?

Example: Service now, etc.,

 

Thank you,

Hi ​@Tintin 

Greetings From Freshworks Community

It appears that you are interested in integrating other ticket tools such as ServiceNow with Freshdesk. Unfortunately, we do not currently have a native integration for this. However, we do offer the option to perform actions between tools using our public API.

You can access our API documentation at https://developer.freshdesk.com/api/#introduction

If you require further assistance, please provide more details about your specific use case and we will be happy to help.

Thank you.

 

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