Freshdesk REST API usage data

  • 6 March 2023
  • 1 reply


Is there a way to view REST API usage data for an account for a given time period? The only way I know this is possible today is to check the `X-RateLimit-Total` and `X-RateLimit-Remaining` response headers.


Best answer by aravind.sundararajan 6 March 2023, 17:50

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Userlevel 4
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@kaustavdm As you have mentioned, the easiest way to deduce the API limit is by checking the response headers (X-RateLimit-Remaining). We don’t have API usage reports that can be subscribed at an account level.

If you’re looking for API usage for a specific time period, please reach out to our support team ( and our team will help you further with the request.