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I am using the Freshservice API, and I made a change. I now want to submit the change for approval, but not against 1 person. It is more like a group of people. In the Web Interface, I would normally click “Request for approval”, then click “CAB Approval” and then select say “Canada - CAB”. Then a list of 5 people appears with checkbox. I want to keep them all checked, but change the type to “anyone can approve”.

The endpoint I have for making approvals is “/api/v2/ticket/1448/approvals”, and json object body is 

{
  "approval_type": 2
}

but I keep getting 404. Also I have no idea how to set up the body json for my specific request. Does anyone know?

 

Thanks

 

I can’t find /Don’t think there a endpoint for that in the API. 


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