I am using the Freshservice API, and I made a change. I now want to submit the change for approval, but not against 1 person. It is more like a group of people. In the Web Interface, I would normally click “Request for approval”, then click “CAB Approval” and then select say “Canada - CAB”. Then a list of 5 people appears with checkbox. I want to keep them all checked, but change the type to “anyone can approve”.
The endpoint I have for making approvals is “/api/v2/ticket/1448/approvals”, and json object body is
{
"approval_type": 2
}
but I keep getting 404. Also I have no idea how to set up the body json for my specific request. Does anyone know?
Thanks
