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Hi,

Why is there no OpenAPI / Swagger YML specification file available for Freshworks APIs ?

I tried both URLs below but did not work:

https://MY-ACCOUNT.freshdesk.com/api/v2

https://MY-ACCOUNT.freshdesk.com/api/v2/swagger.yml

I guess you would agree that OpenAPI is a standard among software APIs and would make life so much easier for Postman tests and API access code generation.

And would be a really nice companion for the already nice Freshworks products :-)

Thanks

I just joined the community to ask a similar question. Did you end up creating a partial OpenAPI spec yourself?


also very interested to know if this is available or coming soon.

OpenAPI standards are used widely so would be good to have this available to the community


Hi @Siegmar,

Greetings from Freshworks community. Thank you for your feedback! Currently, we do not have the option to integrate Open AI / Swagger YML with Freshdesk however, I will pass your suggestion along to our product team for future consideration.

 

We also encourage you to share your thoughts on our Ideas page: https://community.freshworks.com/ideas. This will allow other customers to upvote your suggestion, and it will be visible to our product managers. We take into account the feasibility and the number of upvotes when considering future enhancements. Thank you for your input!


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