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Search by Subject in API ?

A
Apprentice

Hi,

 Is it possible to perform a search by the subject with the API?


Tranks

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    3 replies

    aravind.sundararajan
    Skilled Expert
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    Hello Alexis,


    Search through Subject is not available in Freshdesk API. To know the different parameters based on which you can filter tickets, please visit Filter tickets API.

    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    J
    Community Debut
    • jndano
    • Community Debut
    • 1 reply
    • May 1, 2019

    Searching ability from the REST API has been requested by your users more than 4 years ago, and it is still in the road map? Such a basic and essential need?


    You call this product "Fresh" ????


    H
    Community Debut
    • hadian90
    • Community Debut
    • 1 reply
    • September 13, 2019

    I think Freshdesk need to improve their search API. It's really important to search by requester email and subject, it's like a basic thing to have.

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