Hello Freshworks Community!
Integrations are at the heart of getting the most out of Freshdesk! From streamlining workflows to connecting your favorite tools, they play a key role in making your support operations smarter and more efficient.
Freshworks Product Expert
☕ This is NOT a Zoom webinar. It’s happening right here on the community as a thread-based discussion. See an example here for how it works.
If you’d like to join, comment “Yes” below and I’ll send you a reminder before we start.
General House Rules
What this is
-
A thread-based Coffee Chat in the Community for a duration of 1 Hr
-
An open, two-way discussion on Freshdesk integrations
What this is not
-
A Zoom webinar
How it Works
- Our expert will be online at 9:00 PM IST to kick off the conversation.
- You can post your thoughts in advance, and our expert will respond when they’re online. Think of this as a focused, topic-specific discussion — perfect for sharing knowledge and getting answers.
Reminders
-
If you comment “Yes,” I’ll make sure you get a reminder you can add to your calendar.
Conversation Starters
Here are some questions to get the insights rolling:
-
If you could only keep one integration in your Freshdesk instance, which one would it be?
-
Have you ever built a custom integration for Freshdesk? What problem did it solve?
-
What’s the trickiest integration you’ve had to set up — and how did you overcome it?
-
What trends do you see in Freshdesk integrations over the next year or two?
-
How do you decide which systems to integrate with Freshdesk first?
>>>>>The conversations are not just limited to above questions. Please share any questions, insights or feedback that you might have<<<<<
Looking forward to your participation.
