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Question

Unable to add cutsom application into Freshdesk marketplace

  • June 25, 2025
  • 1 reply
  • 25 views

Akash sivaraman
Apprentice
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Hi,

I am trying to automate the priority tickets to Team channel. The prioritization will be made by using an AI agent using BERT LLM and then notify the ticket teams channel. I am able to get this application work locally. However, the submission is failed.
 


Please refer to the video recording of what I am trying to achive.

I am happy to get on a call to discuss further.

1 reply

Akash sivaraman
Apprentice
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Hi Team,

Could anyone please share your thoughts for this request?

Thanks,