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Adding google calendar event from freshdesk, start time and end time dropdown contents are blank

  • April 9, 2018
  • 6 replies
  • 45 views
J
Contributor

Adding google calendar event from freshdesk, start time and end time dropdown contents are blank. So i can't select any time. Before it worked very well.

I use chrome 65.0.3325.181 (Official Build) (64-bit) .

Please help

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    6 replies

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello,


    That's very unfortunate! Can you please see if you can spot any errors on the browser console when you collapse the dropdown?


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    J
    Contributor
    • jtahina
    • Author
    • Contributor
    • April 9, 2018

    There is no error. I paste below the ul tag content when inspecting element:


    <ul aria-controls="ember-power-select-trigger-ember3146" role="listbox" id="ember-power-select-options-ember3146" class="ember-power-select-options ember-view"><!----> <li aria-selected="false" aria-current="false" data-option-index="0" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="1" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="2" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="3" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="true" data-option-index="4" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="5" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="6" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="7" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="8" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="9" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="10" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="11" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="12" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="13" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="14" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="15" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="16" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="17" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="18" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="19" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="20" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="21" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="22" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="23" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="24" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="25" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="26" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="27" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="28" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="29" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="30" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="31" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="32" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="33" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="34" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="35" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="36" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="37" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="38" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="39" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="40" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="41" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="42" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="43" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="44" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="45" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="46" role="option" class="ember-power-select-option">

     

     

     

        </li>

        <li aria-selected="false" aria-current="false" data-option-index="47" role="option" class="ember-power-select-option">

     

     

     

        </li>

    </ul>

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello,


    We'll try to debug further on this. Meanwhile, Can you please try loading the helpdesk on a different browser and see if that helps?


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    J
    Contributor
    • jtahina
    • Author
    • Contributor
    • April 11, 2018

    I tried on firefox, i used another machine, i have the same problem. 

    Is it a config problem?

    Any help please

    J
    Contributor
    • jtahina
    • Author
    • Contributor
    • April 11, 2018

    I tried firefox and used another machine, i have the same problem.

     

    Maybe, is it a config problem?

     

    Any help, please

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hello,


    We'll have one of our support heroes to get in touch with you and help troubleshoot this issue.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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