Adding google calendar event from freshdesk, start time and end time dropdown contents are blank | Freshworks Community

Adding google calendar event from freshdesk, start time and end time dropdown contents are blank. So i can't select any time. Before it worked very well.

I use chrome 65.0.3325.181 (Official Build) (64-bit) .

Please help

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Hello,

That's very unfortunate! Can you please see if you can spot any errors on the browser console when you collapse the dropdown?

Cheers!

There is no error. I paste below the ul tag content when inspecting element:

<ul aria-controls="ember-power-select-trigger-ember3146" role="listbox" id="ember-power-select-options-ember3146" class="ember-power-select-options ember-view"> <li aria-selected="false" aria-current="false" data-option-index="0" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="1" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="2" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="3" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="true" data-option-index="4" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="5" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="6" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="7" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="8" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="9" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="10" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="11" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="12" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="13" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="14" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="15" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="16" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="17" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="18" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="19" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="20" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="21" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="22" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="23" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="24" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="25" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="26" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="27" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="28" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="29" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="30" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="31" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="32" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="33" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="34" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="35" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="36" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="37" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="38" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="39" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="40" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="41" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="42" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="43" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="44" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="45" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="46" role="option" class="ember-power-select-option">

</li>

<li aria-selected="false" aria-current="false" data-option-index="47" role="option" class="ember-power-select-option">

</li>

</ul>

Hello,

We'll try to debug further on this. Meanwhile, Can you please try loading the helpdesk on a different browser and see if that helps?

Cheers!

I tried on firefox, i used another machine, i have the same problem.

Is it a config problem?

Any help please

I tried firefox and used another machine, i have the same problem.

Maybe, is it a config problem?

Any help, please

Hello,

We'll have one of our support heroes to get in touch with you and help troubleshoot this issue.

Cheers!