A new agent has received the verification email and clicked it to verify, however when I go to view his profile it says: Email has not been verified for this agent! Send activation email
Why isn't he verifying?
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It has come right now. Just seem to take a few hours to reviser his verification for some reason.
Userlevel 4
+12
Hello,
That's quite strange. Does the agent get any error message on the screen? Was he able to login to the helpdesk after verifying his email?
Cheers!
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