Hi! Problem: our agents work from 8 am to 2 am the next day.
How can I configure this in the "working hours"?
Agent work shedule
This topic has been closed for replies.
Hello,
You should be able to configure this under the admin settings:
More infromation can be found here:
https://support.freshdesk.com/support/solutions/articles/226333-how-to-configure-business-hours-
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