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Bug in mint: save ticket using enter deletes attachments

  • April 24, 2018
  • 2 replies
  • 24 views
F
Contributor

if a ticket has an attachment and you modify the text (subject for instance), and save using the Enter key, the attachments are deleted.

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    2 replies

    aravind.sundararajan
    Skilled Expert
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    Ah that's worrying,Fabrice. We'll see how quick we can fix this bug. Thanks for spotting!


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    @Fabrice We've fixed this bug in our latest release. Head over to this post to know more about the week's updates.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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