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Can't edit profile, modal dialog stuck and bug in browser console

  • July 11, 2018
  • 1 reply
  • 17 views
A
Apprentice
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image


The app is stuck with this modal dialog, and I have this error in the browser console:


Cannot able to remove site announcement TypeError: Cannot read property 'remove' of null

    at iframeOnLoad (freshdesk-efef4c8a2af6d9ea488d9052135eb4d4.js:90)

    at HTMLIFrameElement.r (vendor-e5423bf6f1531b6cbf033f4cac45079a.js:73)

    at HTMLIFrameElement.c (new-relic-b58bca4ac106f52ca0859f45fcd9e8c3.js:1)


Can you help?

    This topic has been closed for replies.

    1 reply

    aravind.sundararajan
    Skilled Expert
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    Hello Antonio,


    We've fixed this issues with the page freezing up cos' of the modal. You should no longer experience this in your Freshdesk account.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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