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Cannot re-authorise Facebook account

  • April 17, 2018
  • 1 reply
  • 17 views
A
Apprentice

When I click on the the Re-authorise button in Freshdesk, it takes me to Facebook where I get a "Platform Access Disabled: Access temporarily disabled due to changes to the Facebook Platform"


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    1 reply

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi,


    Facebook has recently disabled re-authorisations for all messaging apps and we're waiting on them to allow the platform access. You can read more about this here.


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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