Whenever I attempt to use a public URL (testing currently), it prompts me to login. I have tried toggling the settings and reloading the helpdesk but I still get hit with a request to login when the public URL should allow me to view the ticket. Is anyone else having a similar issue?
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social LoginLogin for Freshworks Employees Login with LinkedIn
or sign up below
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.