Category/forums Help

  • 18 July 2014
  • 2 replies

I want to delete a category and a couple of forums.  How do I do this?

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2 replies

On many screens in FreshDesk, the Delete button/action only appears in Edit mode. If you click on the Category name, you'll see a "pencil" icon on the left-side of the screen. Click that to enter edit mode, then you'll see a Delete button in lower-left. 

Hope this helps,


Thanks!  I couldn't see that hidden little pencil the first time.