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contact search is not working for new users

  • December 18, 2019
  • 1 reply
  • 23 views

Searching for contact is not working for new contact. For old contact, search is working. Can you please check?


https://crunchgallery.freshdesk.com/

Contact - ravi+18dec@winnow.co is not available in search but account is available. https://prnt.sc/qcfwpo


While account details page is available.


https://crunchgallery.freshdesk.com/a/contacts/2043064102079

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1 reply

Hello Ravi,


I tried searching the aforementioned contact using the email address and the contact did show up:





I can see that your query has been addressed by one of our support reps as well. Please write to us at support(at)freshdesk.com should you require further assistance on this.

 

Cheers! 


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