Hello,

I try to use google apps script to create ticket with attachments via API.

We have no google app script sample code with attachment yet.

I tried the following code, but it seems always return error by /helpdesk/tickets.json api.

how to do this right? (post a attachment in google app script with UrlFetchApp)

function createFreshdeskTicketWithAttachments() {


  


 var API_KEY = PropertiesService.getScriptProperties().getProperty('FreshDeskApiKey')


  if (!API_KEY) throw new Error('FreshDeskApiKey not found in script properties.')


  


  var ENDPOINT = Utilities.formatString('https://%s.freshdesk.com', 'zixia')


  


  var headers = {


    'Authorization': 'Basic ' + Utilities.base64Encode(API_KEY + ':X')


    , 'Content-type': 'application/json'


    //'Content-type': 'multipart/form-data'


  };





  var response = UrlFetchApp.fetch("https://circleci.com/gh/AKAMobi/ucapp/tree/master.svg?style=svg")


  var fileBlob = response.getBlob()


  Logger.log("%s:%s"


             , response.getResponseCode()


             , fileBlob.getContentType()


            )


    


  var payload = {


    helpdesk_ticket: {


      description: 'TEST 4'


      , subject: "TEST 4"


      , email: "test@test.com"


      , priority: 1


      , status: 2


      , attachments: { '': [ { resource: fileBlob } ] }


    }


  } 


  


  //Adds the extensions that are needed to post a new ticket to the end of the url


  var url = ENDPOINT + '/helpdesk/tickets.json';


  


  var options = {


    'method': 'post',


    'headers': headers,


    'payload': JSON.stringify(payload),


//    'payload': payload,


    muteHttpExceptions: true


  };


  


  var response = UrlFetchApp.fetch(url, options);


  


  Logger.log('resp: %s, %s'


             , response.getResponseCode()


             , response.getContentText()


            )





}