Custom Tickets and Fields

  • 6 November 2019
  • 3 replies
  • 50 views

I am reviewing this project and I want to know if  I have the ability to create different ticket types and custom fields within these custom tickets.



3 replies

Hello Hector,


Hope you are well. You can reach out to us anytime at support@freshdesk.com. Alternatively you can also reach out to us through our support numbers below.

USA : +1 (866) 832-3090

INDIA : +91 (44) 6667 8040

UK : +44 (800) 808 5790

AUSTRALIA : +612 8188 4692

We are looking at the trial of the Estate plan. I've been able to figure out some of the features. However, I do have a lot of questions. What is the best way that I can contact you guys to go over the product more in-depth?


Thanks,


Hector-


Badge +7

Custom fields can be created. Apart from that it is essential to decide which plan you are looking at. The possibilities vary per plan. 


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