Hello,
Is there anyway to disable the "Check Ticket Status" on the main page? I'd like to remove this feature for users if possible.
Thanks,
Ken
Hello,
Is there anyway to disable the "Check Ticket Status" on the main page? I'd like to remove this feature for users if possible.
Thanks,
Ken
Worked like a charm, thanks.
This seems simpler: https://support.freshdesk.com/support/solutions/articles/83023-hiding-a-tab-from-the-navigation-bar
Hey guys,
I was just wondering if you figured out your way through CSS customization to remove the "Check Ticket Status". If not, here is the detailed steps on how to get it done.
Hey Ken & Joe,
Thank you for writing to us here.
As you would have probably heard, we recently rolled out our Full CSS customization, FreshThemes, that gives you full freedom to modify your portal in every which way you like.
With this, you can definitely remove the "Check Ticket Status" from the main portal page and much more.
Please go through this solution article for more details on how to use FreshThemes.
Hope you find this useful.
Thanks,
Annapoorna
I am wondering this as well?
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