Hey community,

We need help with configuring DKIM.

The issue is next, we have Mailbox with email address: support@truecorset.freshdesk.com

The problem is outgoing emails do not have DKIM record, SPF showing SOFTFAIL and DMRAC - FAIL
You can see that on this screenshot: https://prnt.sc/u8zki7

The question is, how do you fix this? Emails end up in spam.

As far as I understand, this is not a custom domain and we have no any records in Admin > Support Channels > Email Settings > Advanced Settings> Configure DKIM

So, not sure if we need to do something with our DNS.