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Empty Spam Folder & Not Add Spam senders to Customer List

  • May 20, 2015
  • 3 replies
  • 31 views
M
Contributor

Is there any way of emptying the spam folder completly?


Also the customer is list is completely overly large due to the system adding all spam senders to the customer list.  There should be a way to remove or not add Spam sender ticket emails to the customer list.

    This topic has been closed for replies.

    3 replies

    annapoorna.venketaraman
    Skilled Expert
    Forum|alt.badge.img+8

    Hey Matthew, 


    I have got this topic converted into a ticket so that we can help you out better.


    Anna

    Head of Community
    F
    Community Debut
    • frank_14324
    • Community Debut
    • May 14, 2016

    Hi Anna, how can we track this ticket? we also need this resolved.


    Tahnk you,

    aravind.sundararajan
    Skilled Expert
    Forum|alt.badge.img+12

    Hi,


    Though this option wasn't available few years back, we now have an option to empty the spam folder in a single click. Please check the screenshot for reference : 


    image


    Cheers!

    Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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